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with customers when installing infrastructure and networks such as optical fibre, smart meters...
and automatic and optimised planning of recurring and urgent calls, while making customer requirements and constraints central to your strategy
to enhance productivity and take the right decisions, while ensuring customer satisfaction and your employees’ working conditions
Call management tool
Opti-Time
Optimise your mobile teams
- Optimise appointment booking from your call centre or website
- Manage your teams’ diaries (out-of-hours, holidays…)
- Control constraints and emergencies
- Allocate and monitor your teams in the field
- Evaluate and smooth the long-term workload
- Inform your customers in real-time and get their opinion
- Use the API to incorporate these features in your application
